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Customer Service

Available to Assist You

Reid's Heritage Homes has a dedicated Customer Care Department that is available to assist you with any problems or concerns you may have. Your satisfaction is very important to us, however before contacting Customer Care we ask that you review your New Homeowners Information Manual carefully as it contains helpful information.


HOURS
Service is provided by the Customer Care Department and applicable service trades. Our Customer Care Department is available during normal business hours:

Monday to Friday   8:00 am - 5:00 pm


CONTACTS
All correspondence should be directed to our Customer Care Department for the following regions listed below. To ensure accuracy, please include your name, lot number, site, address, telephone and e-mail when completing the form.

 

GUELPH, KITCHENER, CAMBRIDGE, LONDON
P:   1.519.658.4505

TF: 1.877.822.6350
F:   1.519.658.4513
E:   customercare@heritagehomes.com

After Hours

COLLINGWOOD, LORA BAY, MEAFORD, OWEN SOUND, PORT ELGIN, KINCARDINE
P: 1.705.444.2587
F: 1.705.445.7699
E: jdesroches@heritagehomes.com

After Hours

 

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Awards

The winners of the 2015 Avid Awards

New in Homes recently published an article detailing the winners of the 2015 Avid Awards, including Reid's Heritage Homes!

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